Privacy Policy

At Murcotts, we recognise the importance of protecting your personal information. We are committed to maintaining its privacy, accuracy and security in accordance with the Privacy Act 1988 (including the Australian Privacy Principles), the Spam Act 2003 and the Australian e-Marketing Code of Practice.

This Privacy Policy explains the types of personal information we collect, how we collect it, the purposes for which it is used, how it is stored, and the circumstances in which it may be disclosed.

Murcotts collects personal information from clients, customers, suppliers and staff, including names, contact details and other information necessary to provide our driver training and related services, manage bookings and financial transactions, communicate program information, and maintain business records. For accredited training, we may also be required to provide certain information to government authorities for audit and compliance purposes.

Access to personal information is restricted to Murcotts employees and authorised service providers who require it to perform their duties. All staff and contractors are bound by confidentiality and privacy obligations.

We use personal information to deliver our services, manage bookings, communicate course information and road safety updates, develop new programs, undertake administration and compliance activities, and meet our legal obligations. We only disclose personal information where required or permitted by law, or with your consent. We do not sell or rent personal information.

Murcotts takes reasonable steps to securely destroy or de-identify personal information when it is no longer required, subject to any legal record-keeping obligations.

If you receive electronic communications from us, it is because you have provided your email address for that purpose or have an existing relationship with Murcotts. You may unsubscribe at any time using the link provided in our emails or by contacting us directly.

When you visit our website, we may collect non-identifying information such as visit numbers, page views and navigation patterns to help us improve our services. Cookies may be used for security and functionality, but they do not access personal data on your device.

If you wish to access or update your personal information, or have any questions about our privacy practices, please contact our office on 1300 555 576 or at [email protected]. This policy is reviewed regularly and may be updated from time to time.